This call will self-destruct in 8 minutes, 22 seconds

Posted by Matt on December 8, 2009 @ 5:12 pm
Categories: News, On-Hold Messaging
Tags: , ,

Frustrated baby | Photo by Mark Kelly @ Flickr

Hang on (please)

We’re a patient bunch, us Brits. Along with fax machines, umbrellas and radar, we invented queuing.

We queue at Alton Towers. Queue at the post office. Queue for pints. Queue for burgers after too many pints. We’d queue for sleeping if somebody said it was the right and proper thing to do.

Waiting politely is a nationwide sport. To the rest of the world, we’re a country of hooligans, stag-doers, beer-drinkers and queue-ers. To rest of the world, we’re either battering each other, voicing baddies in Bond films, or standing quietly in a line.

But, according to new research by TalkTalk, there’s a problem with that stereotype.

As a country, we’re fast losing patience. ...read more

Demystifying Google Wave

Posted by Mariela on November 24, 2009 @ 10:25 am
Categories: Audio Technology
Tags: , , , , , , ,

Beautiful Wave

What would email look like if it was invented today?

That’s what Google asked themselves and Google Wave is their answer. Their point is that email has been around for forty years, and even though it’s still the primary form of electronic communication today, it’s certainly not the only one. So, they set about creating a way to merge the best of email, social networking and instant messaging to create a super communication tool, namely Wave.

Wave is still a prototype. It’s currently available by invitation only so its usage is limited to a lucky few until all the bugs have been ironed out. Google Wave is perhaps most well known for being at best baffling, and at worst, completely unfathomable. We’re not one of the lucky Wave account holders at PH Audio Blog, but we’re taking on the challenge of demystifying the Wave using that fine resource – t’internet.

...read more

Choosing the right on-hold marketing provider

Posted by Matt on July 8, 2009 @ 10:04 am
Categories: Audio Branding
Tags: , , ,

Recession-proofing your business

It’s said that your marketing budget is the first thing to go in a recession. But working through an economic downturn doesn’t mean closing the purse on marketing altogether. There’s still as much choice – it’s just more important than ever to choose the right marketing service at the right price.

Why on-hold?

On-hold marketing continues to deliver a cost-effective alternative to more traditional marketing practices. For one, your phone’s still ringing. For two, it doesn’t cost anywhere near as much. For three? Your print promotion might not get the visibility it deserves. On-hold marketing is there, and it stays there – working hard to maintain professionalism and business identity in a time when it’s never been more important to complement and reinforce the strength of your brand.

After all: your products and services say a lot – but if your brand’s strong when the market recovers, you’ll hit the ground running. ...read more

Music On Hold Versus On-Hold Marketing

Posted by Matt on June 12, 2009 @ 12:26 pm
Categories: Music On Hold
Tags: , , , , , ,

The problem with holding

Bad music on hold. Everyone’s heard it – and almost everybody’s wanted to scream about it. After all, there’s only a certain amount of time you can listen to a tinny version of In the Hall of the Mountain King without going halfway mad, hanging up, or worse, never bothering to call again. So when so many organisations make such a bad first impression, what’s the alternative? ...read more

New to PH Audio

Posted by Peter on May 20, 2009 @ 11:05 am
Categories: Music On Hold
Tags: , , , , ,

At PH Audio, we’re pleased to welcome scores of new clients to our service every day, three key companies who have recently joined us include: Ladbrokes, Village Hotels and Korg Musical Instruments.

...read more